Aftercare Manager

Are you an Aftercare / Finishing Manager looking for your next role in the West Midlands? Atkins Search is recruiting for an Aftercare / Finishing Manager in Rugby to join an established, award-winning construction main contractor with a strong regional presence in the Midlands. This is a full-time, permanent management position focused on the successful completion, handover and aftercare of diverse, high-value projects ranging from £1m - £45m.

Our client is a financially robust, well-respected construction main contractor with a strong presence across Coventry and the West Midlands. Known for collaborative working practices, they maintain trusted relationships with subcontractors and clients to deliver high-quality schemes on time and within budget.

Their diverse portfolio of projects spans commercial construction, education, leisure and healthcare construction projects, combining traditional delivery methods with modern project controls and sustainability frameworks.

Following two years of consistent growth, they are expanding their operational team and seeking an experienced construction professional to oversee project completions, handovers and defect management across their portfolio.

Our client is looking to bring in an Aftercare / Finishing Manager to work as part of their existing construction team. You will be responsible for managing the final stages of construction projects, ensuring exceptional quality standards are achieved, coordinating client handovers and overseeing aftercare activities to maintain client satisfaction.

As an Aftercare / Finishing Manager in Nottingham, your responsibilities will include:

• Managing project completion activities, ensuring all finishing works are completed to the highest standards.
• Coordinating snagging and defect management processes with site teams, subcontractors and clients.
• Leading project handovers, ensuring all documentation, certifications and warranties are completed and issued accurately.
• Managing aftercare activities and responding effectively to client queries and defect issues during the warranty period.
• Conducting quality inspections and ensuring all completed works meet company and client expectations.
• Building and maintaining strong relationships with clients to ensure an exceptional customer experience.
• Producing regular reports on defects, aftercare performance and project completion status.

To be successful in this Aftercare / Finishing Manager position in Coventry, you will bring significant experience working within a main contracting construction environment, ideally for a Tier 1 or Tier 2 contractor.

• Current or previous experience as an Aftercare Manager, Finishing Manager, Finishing Foreman, Site Manager or similar role on behalf of a construction main contractor.
• Strong knowledge of finishing trades, snagging processes and quality assurance procedures.
• Excellent communication and client-facing skills.
• Ability to build effective working relationships with subcontractors, consultants and project stakeholders.
• Experience managing project handovers and defect rectification programmes.
• Strong organisational skills with the ability to manage multiple projects and priorities simultaneously.
• Works effectively to deadlines and maintains a proactive approach to problem-solving.
• CSCS card and relevant construction qualifications preferred.

This is an excellent opportunity to join a market-leading regional contractor with an impressive pipeline of projects and a strong presence across the West Midlands. As Aftercare / Finishing Manager, you'll play a key role in ensuring project excellence through successful handovers and post-completion support while contributing to the company's reputation for quality and client satisfaction.

• Competitive salary: £50,000 - £60,000 + benefits
• Company car or generous car allowance
• Enhanced pension scheme
• Enhanced annual performance scheme
• Variety of high-profile projects across multiple sectors
• Generous annual leave
• Supportive and professional working environment
• Clear career development opportunities

Apply Now: Aftercare / Finishing Manager Job in Rugby Ready to advance your construction management career with a leading construction main contractor in the West Midlands?

Apply today to join one of the region's top contracting teams and play a pivotal role in delivering exceptional project completions, client handovers and aftercare services across the West Midlands and beyond. Should your application be successful, we will be in touch within 48 hours to send you full details about the role.

Atkins Search acts as an employment agency for the Built Environment including but not limited to Construction, Consultancy, Residential and Infrastructure sectors. By submitting your CV, you consent to Atkins Search processing your personal data in line with our Privacy Policy. At Atkins Search, we welcome applications from all backgrounds and are committed to providing equal opportunities for everyone throughout the recruitment process. Please note that any salary or benefits listed are indicative only and subject to suitability of skills and experience.