Atkins Search are currently recruiting for a Sales Administrator to join a devoted, quality-focused and proud house-builder based in Northampton. My client will always choose quality over quantity, they deliver unique homes by employing highly skilled and experienced professionals and they strive to be different from, and better than, any of their competitors.
As a Sales Administrator you will be an integral part of the Sales & Marketing team and will have a wide and varied role that takes in all aspects of supporting the external and internal sales teams. This is a boundless opportunity offering you a career full of training and support, and also offers the chance to work within and contribute your own efforts to a really successful team within this business.
As Sales Administrator, your responsibilities will include:
Assisting in the preparation of updates on all KPIs relating to the Sales function.
Providing general administration support to the Sales and Marketing department
Maintaining departmental records and filing
Providing confidential, administrative and secretarial support services to the Sales and Marketing Director
Co-ordination of Sales and Marketing Directors' meetings and agendas
Contributing to the development and improvement of defined administrative procedures
Working as part of the wider administration and support team
The successful candidate you will have extensive knowledge of Micro
Ensure client extras are completed on time and with correct payment.
Process reservations and supporting on-site staff in exchanges and completions, coordinating all necessary paperwork.
Collate updates on Sales Inspections and New Home Tours to confirm that settlements are occurring.
Maintain and update enquiries database.
Generate general letters/memos, e.g. pre-contract meeting letters, 28-day intention to complete letters, welcome letters.
Liaise with customers, suppliers and service providers to coordinate works and ensure a smooth workflow between departments and with Head Office.
Perform general office administration tasks as and when required to meet the needs of the department - e.g. faxing, filing, photocopying, fielding telephone calls.
Liaise with Brokers, Solicitors and the Sales team to check that mortgage and legal processes are proceeding at the correct pace.
Processing of credit and debit card transactions or use of card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Undertake appropriate training on PCI DSS at induction and then ongoing as required / stated by the business
What we’re looking for in a Sales Administrator:
Excellent customer service skills and previous experience in a fast-paced customer focused environment
Ability to work with all MS packages
The ability to deliver presentations
Ability to build strong working relationships
Ability to show resilience to challenge
Initiative
Strong decision-making skills
Team player
To be a focused self-starter
Excellent communication skills, both written and verbal
Strong multi-tasking ability
A professional manner when dealing with stakeholders
Please note – Sales staff in the New Build Housing industry seeking the next stage of their career will also be considered for other roles within this company.
Atkins Search act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Construction, Consultancy, Residential and Infrastructure recruitment and service the East and West Midlands, South Yorkshire, Staffordshire, Lincolnshire, Peterborough and Northern Home Counties regions.